. .             Quick Links Click Here ! HOME FAQ CUST. SERVICE TESTIMONIAL RECENT CASES RESOURCE CENTER THE 'ROUND FILE' CHAT BORROWER - Co. Profile - Benefits - Services - Guarantee - Help ! - Order Now ! - Forms CONTACT US - Borrower - SITE MAP Guarantee and Cancellation Policy We didn't get to be No. 1 by being unsure. That's why we offer a Money Back Guarantee.  Guarantee: If you're interested in purchasing the Diamond Plan, you can take added comfort in knowing that RSI will be successful in obtaining an offer for an alternative to foreclosure, or you get refunded to you the money you've paid. It's that simple. To qualify for the Diamond Guarantee, clients must adhere to the following guidelines: Certified payment must be received in full no later than fourteen (14) business days prior to a scheduled sale date. A completed Confidentiality Release Authorization must be received by RSI either by US Mail or facsimile copy no later than fourteen (14) business days prior to a scheduled sale date. Borrowers must have supplied an accurate account regarding the circumstances leading to the default, account history, bankruptcy issues, and current status. Borrowers must provide their default management specialist with any document requested within seven (7) days. Borrowers must contact their default management specialist within 2 days following any initiated contact request made by an RSI representative. Workout must fall outside the parameters of DSM's worse case scenario. Our guarantee does not apply to "Special Offers", offers where the original price of the plan has been reduced, loans more than 12 months past due, insufficient income, or on any work done "Post Sale". Cancellation Policy: In keeping with our policy to provide service excellence, RSI offers a no hassle cancellation policy on the Silver and Diamond Plans. Clients wishing to cancel requests for service must do so within three (3) business days from the date of purchase. A signed and dated Cancellation Request Form can either be mailed or faxed no later than midnight of the third business day after the date of purchase. Cancellation requests received after the third (3rd) business day and before the seventh (7th) day will be honored although a cancellation fee of thirty percent (30%) will apply. Refunds for cancellation requests received after the sixth (6th) day following receipt of payment will not be honored. Express Service: Payment for Plans requiring expedited service will not be guaranteed or refunded. Company | Benefits | Services | Guarantee | Help! | Order Now! | Forms | Borrower Home | FAQ's | Customer Service | Testimonials | Recent Cases | Resource Center The 'Round File' | Let's CHAT | Contact Us | Site Map   Site developed and maintained by Think-Tech Solutions. Copyright © 1997 - 2007 Reinstatement Services, Inc.. All rights reserved.